Alarm Dispatcher1.26.2 - App Store

Alarm Dispatcher calls the emergency services of authorities and organizations with security tasks, such as fire departments, technical rescue services, rescue services, police, water rescue, security services, but also hospitals and private companies, and allows feedback on whether the user is participating in the operation or is prevented. Each user is assigned his functions, so that it is immediately visible whether sufficient specialists will be available or whether further emergency services need to be alerted. The Alarm Dispatcher App comes pre-configured and with personal support so that users can concentrate on extinguishing, rescuing or protecting rather than on the administration of IT systems.

Alarm Dispatcher is a data protection-compliant solution for the transmission of operational data on smartphones. Each organization decides for itself which data it displays in the app. In the standard version, personal data remains in the offices of the organization, while only the deployment keyword and district are transmitted, but an alarm can also be sent completely without deployment text. Managers can receive more information.

As alarm input the Alarm Dispatcher Box is used by the organization. It processes signals from digital and analog radio message receivers, fax, e-mail, SMS, calls, Twitter, control center systems, etc. On the deployment monitor at the Alarm Dispatcher Box, the complete deployment information is displayed and enriched with feedback and map material. It is also possible to print out the assignment with the Alarm Dispatcher Printer.

ADVANTAGES
Complete solution
The well-proven complete system saves the purchase of a PC and other hardware. Everything is delivered completely installed. The customer sets up the alarm dispatcher system and is ready for use.

24h monitoring
Emergency services need sleep - our monitoring system does not. It ensures that every alarm dispatcher system works reliably and informs the customer if there is low radio reception, power failure or an update is pending.

Personal contact
Adaptation requests, questions about configuration and function, on-site appointments or help with acquisition? We provide support until everything is set up and beyond that at any time by phone, e-mail or, if required, on site.

Simple price model
One-time hardware costs and low running costs, completely independent of the number of operations. With us, there are no intransparent package prices or limits on the number of users - because only transparency creates acceptance.

FUNCTIONS
- Real-time deployment information on the smartphone in compliance with data protection regulations
- Feedback from the emergency services (yes, no, later)
- Appointment management and duty scheduling
- Representation of the available emergency forces according to function groups
- Loud alarm also in sleep mode
- Feedback directly in the lock screen
- Membership in several organizations possible
- Organization management completely in the app
- SMS alert for users without smartphone

Behind Alarm Dispatcher is a German team of experienced emergency services from various aid organizations, developers, testers and legal experts. Due to our customers in the most different fields of application, the Alarm Dispatcher system helps in the meantime both technical relief organizations with few operations per year and professional fire departments in large cities with complex redundancy systems and a large number of operations per day. This flexibility to adapt to the different requirements of the relief organizations and to make individual adjustments is something our customers appreciate.

Version History - Screenshots of alarm data are prevented
- New alarm sounds
- Bug fixes and improvements 1.26.2 Oct 2 - New “Radio status” alarm tone
- Bug fixes and improvements 1.25.2 Jul 30 - New “Radio status” alarm tone
- Info when alarm settings are overwritten
- Bug fixes and improvements 1.25.1 Jul 6 - Bug fixes and improvements 1.24.3 May 5 - Bug fixes and improvements 1.24.2 Apr 29 - App automation for updating default settings and alarm group settings
- Danish translation
- Bug fixes and improvements 1.23.1 Feb 23 Bugfixes and improvements 1.22.4 12/15/2025 Bugfixes and improvements 1.22.3 12/03/2025 Bug fixes and improvements. 1.22.2 11/04/2025 Bugfixes and improvements 1.22.1 08/26/2025 * Appointment synchronization with the local smartphone calendar
* Clearer appointment display per week and month
* Support for additional deployment details, if available (e.g., dispatched vehicles, caller information, and trip number)
* Newsletter registration via the app
* Bug fixes and improvements 1.22.0 05/16/2025 * Selectable map app when opening the deployment location
* Three new alarm tones: "Horn," "Tension," and "Chime"
* Feedback overview is hidden when feedback is disabled
* Bug fixes and structural improvements 1.21.1 01/13/2025 * Selectable map app when opening the deployment location
* Three new alarm tones: "Horn," "Tension," and "Chime"
* Feedback overview is hidden when feedback is disabled
* Bug fixes and structural improvements 1.21.0 12/02/2024 - Fixed an issue where alarms were displaced when the alarm list was updated.
- Various bug fixes. 1.20.1 09/19/2024 * Fixing faulty appointment reminders.
* Storing the reminder push settings.
* Users receive a consolidated push notification when they are added to a new group.
* The alarm feedback lockout period can be set to "Always" (feedback is completely disabled).
* Various bug fixes. 1.20.0 07/17/2024 * Fix for the fast switching between two months in the calendar.
* Fix for jumping in the alarm list when loading more older alarms.
* Display of the missing +-button for appointments when there are no appointments.
* Support for pushing notifications to multiple iPhones of a user.
* The minimum version for iPhones is now officially iOS 15.
* Fix crash on startup on iOS. 1.19.2 04/12/2024 + Improvement of resource presentation
+ Jump to alarm or appointment via push
+ Receive push notifications while the app is open
+ Support for test push by administrators
+ Calendar collapsible for small devices
+ Fix export of appointments on iOS 17
+ Additional minor bug fixes and improvements 1.19.1 02/21/2024 + Improvement of resource presentation
+ Jump to alarm or appointment via push
+ Receive push notifications while the app is open
+ Support for test push by administrators
+ Calendar collapsible for small devices
+ Fix export of appointments on iOS 17
+ Additional minor bug fixes and improvements 1.19.0 12/28/2023 - End date for vacation mode
- 2 new alarm sounds
- Easier control of dark mode
- Small improvements and bugfixes 1.18.0 10/11/2023 - Modern and simplified navigation
- New setting to delete alarms after a certain time for all users of the organisation
- Improved support for dark mode
- Increased usability throughout the app 1.17.0 08/01/2023 * Dark Mode support
* Appointments can be copied to your default calendar
* Past appointments are hidden by default
* Improvements and bugfixes 1.16.1 05/12/2023 * Dark Mode support
* Appointments can be copied to your default calendar
* Past appointments are hidden by default
* Improvements and bugfixes 1.16.0 03/29/2023 - Bugfix: fixing a crash in alarm group editing
- Administrators can create alarm groups
- Notify multiple alarm groups at the same time
- Users can leave organizations
- Users can delete their own account
- Appointments can be filtered and hidden 1.15.3 08/18/2022 - Administrators can create alarm groups
- Notify multiple alarm groups at the same time
- Users can leave organizations
- Users can delete their own account
- Appointments can be filtered and hidden 1.15.2 08/03/2022 - Administrators can create alarm groups
- Notify multiple alarm groups at the same time
- Users can leave organizations
- Users can delete their own account
- Appointments can be filtered and hidden 1.15.1 07/21/2022